Hands On Genetics supports its programs in the following ways.

(1) If you have any problems with downloading, registering or setting up any program, please contact us at support@handsongenetics.com.

(2) We will attempt to answer, within 24 hours, questions on the genetical content of the programs, and related issues.  This applies to registered individual users and site licence holders.  Please address queries of this sort to info@handsongenetics.com.

We welcome any comments on the programs.  If aspects of the programs do not suit your needs, we would be prepared to discuss changes.


Our upgrade policy

Improvements to programs are made from time to time.  Updated versions of the programs will be posted on this site as they become available.  The registration key will work with both new and old versions of the programs.  Therefore once you have registered, you will be able to download and run the latest versions of the program at no extra charge.